Terms of Service

Effective Date: 18-May-2025

These Terms of Service (“Terms”) govern your use of our services, including communication with us via WhatsApp and other messaging platforms. By interacting with us, you agree to these Terms.

1. Who We Are

ULTRAGRAND GENERAL TRADING LLP (“we”, “our”, or “us”) is a registered business operating in India. We offer services and customer support through WhatsApp and other platforms for convenience and better service.

2. Use of WhatsApp Services

By messaging us via WhatsApp:

You agree to receive messages, updates, and support from us.
You understand that WhatsApp is operated by Meta Platforms, and their terms and privacy policy also apply.
You agree not to use our services for illegal or abusive behavior.

3. No Guarantees

While we strive to offer uninterrupted service, we cannot guarantee that WhatsApp or our messaging services will always be available, error-free, or secure.

4. Limitation of Liability

We are not responsible for any direct or indirect loss resulting from your use of our WhatsApp-based services. You agree to use them at your own risk.

5. Changes to These Terms

We may update these Terms from time to time. Updates will be published on this page.

6. Contact Us

If you have questions about these Terms:

ULTRAGRAND GENERAL TRADING LLP
Email: INFO@ULTRAGRAND.IN
Address: Galaxy Square Market 1, Bhukailash Road Khidirpur
Phone: +918961118901